Refund policy

At Labelique, we want every purchase to be the perfect addition to your wardrobe. We understand that finding the ideal style or fit sometimes takes a second try, which is why we’re committed to providing a completely stress-free shopping experience. Explore our collections with confidence, knowing we’re here to support you every step of the way.

Return Policy

You have up to 60 days from the date of delivery to request a return.

To be eligible for a refund, clothing and accessories must be returned in their original condition. Please ensure that items have not been worn, washed, or altered, and are returned with all original tags and protective packaging.

We do not charge any restocking fees. You will receive a full refund for the item without any hidden charges or administrative deductions.

How to Start a Return

Starting a return is simple. Just send an email to support@labelique.com with your order number and the items you wish to return. Our team will respond promptly with all the instructions you need to complete the process.

Return shipping costs are the responsibility of the customer. We strongly recommend using a tracked shipping service so you can monitor your package and ensure it arrives safely at our warehouse.

Size or Item Exchanges

If you need a different size or would like to exchange your item for another style, exchanges are available upon request. Simply mention this in your email to support@labelique.com, and we'll be happy to arrange the exchange with you.

Refund Processing

Once we receive your return, our team will inspect the items to ensure they meet the return requirements. Your refund will be processed within 7 business days after the inspection.

The refund will be issued to the original payment method used for your purchase. Please note that your bank or credit card provider may require a few additional business days before the refund appears in your account.